Wellbeing Advisor

Website Xede Education

Vacancy: Wellbeing Advisor

Location: Wandsworth

Role: Full time

Salary: £28,119 – £29,838 Pro-Rata inclusive of London Allowance

  The Role As a pivotal part of the frontline team, you will provide high quality, confidential, time-bound intensive Pastoral support for students experiencing significant difficulties in line with service referral thresholds and/or professional guidelines.  You will work in close liaison with students, staff and external organisations to safeguard students and support them in achieving their full potential by offering holistic support including enrichment tailored to their needs. 


Responsible to:  Pastoral Support Team Leader 


  • To provide a high quality professional and confidential holistic Wellbeing service to students ‘at risk’ in line with service thresholds in order to promote emotional health and resilience


  • Triage, assess and action referrals through a central team inbox accordingly in line with pastoral caseload thresholds and safeguarding procedure.  Refer to external support agencies around issues such as; benefits, homelessness, childcare, sexual health and substance misuse etc.


  • Provide accurate information and support at the Centre drop-in to students around the College bursary applications and signpost / refer as appropriate in liaison with the central payments team  


  • Lead on student risk assessment and safety plans, through multi-agency strategies, referrals and 1-1 intervention for a fixed period, identifying / responding to needs and compiling external agency documentation as appropriate to ensure the safety and wellbeing of the cohort


  • Be a Safeguarding Officer for the College, assess risk and take appropriate timely action, consulting with the DSL where necessary to safeguard students in line with policy and procedure


  • Lead on key pastoral support/wellbeing Service initiatives to target student cohorts such as the Adult Education Budget (AEB) support programme and develop service capacity through professional volunteers as required


  • Disseminate sensitive information in line with the General Data Protection and Equality Act 2010 using the Groups agreed systems where appropriate


  • Promote and develop effective marketing materials and online resources for the Wellbeing provision and wider Support Service to promote emotional resilience  


  • Liaise with relevant partner agencies and networks to develop delivery of on-site trainee provision where feasible


  • Work closely with internal staff and specialist external agencies to advocate and provide effective support for students where relevant, providing feedback as appropriate in line with data protection safeguarding procedures


  • Maintain accurate and timely records in accordance with the Group’s quality standards, learning support (AEB) funding requirements, professional guidelines, self-assessment, inspections, and skills audit in order to ensure a consistent high quality and cost effective service for learners


  • Provide workshops to learners with wellbeing/ mental health issues on for example; building resilience, building self-esteem, staying safe etc


  • Deliver an agreed number of staff development sessions on teaching and supporting learners with wellbeing/mental health issues


  • To analyse the data collected and produce reports regarding access to the provision, making recommendations as appropriate


  • Be a proactive ambassador for wellbeing and the wider service (enrichment/careers), raising awareness of issues, through a variety of activities e.g. team meetings, service films, websites, presentations, events and workshops etc. in order to reduce stigma and improve the wellbeing of students


  • Willingness to support students out of college hours where appropriate and required


  • Undertakes an agreed schedule of supervision to adhere to safe working practice


General Duties of the Post      

The post holder will assist with or undertake the following:

  • Keep up-to-date with Quality Improvement initiatives and to be aware of, and meet, service standards for Student Services
  • Participate in the Professional Development Programme and undertake training and supervision as required, including all areas of office technology
  • Propose any ideas that may help to promote and extend the College’s reputation and efficient running of the College
  • Work safely, consider the safety of others and work within the guidelines stated in the College Health and Safety Policy
  • Be available to assist in enrolment procedures, which may require additional hours including evenings and weekends, for example during the Autumn Term
  • Work flexibly, which may include evenings, open days, parents’ evenings and possibly weekends
  • Undertake any other duties as may be required. To actively support equality and diversity and inclusion policies of South Thames College Group


As a list of general duties, the above is not exhaustive.  The work of the Student Services as a whole is expected to develop and the holder of the post will be required to work flexibly with colleagues to facilitate this development.

To apply for this job email your details to apply.a4lmxolyrft@aptrack.co.

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